Refund Policy

At CraxyFlex, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  • Refund requests must be initiated within 7 days of receiving the product.
  • The item must be unused, in its original condition, and returned with all packaging and tags intact.
  • Refunds will be processed only after the returned product has been inspected and approved.
  • Shipping charges (if any) are non-refundable.
  • Refunds will be credited to the original payment method within 5–10 business days after approval.

Non-refundable items:

  • Products marked as final sale
  • Used or damaged items not due to our fault
  • Gift cards (if applicable)